Support

How can we help?

Browse our help categories or search for what you need.

Selling

Listing, valuations, and managing offers

How to list your plate
Understanding your valuation
Accepting or declining offers
What happens after I accept?

Account

Profile, verification, and settings

Creating your account
Identity verification process
Changing your email or phone
Deleting your account

Transfers

DVLA process, timing, and fees

How the DVLA transfer works
Transfer timeline and steps
What documents do I need?
Transfer fees explained

Security

Escrow, fraud prevention, and trust

How escrow protects you
Reporting suspicious activity
Our dealer verification process
Data privacy and GDPR

Frequently asked questions

How much does it cost to list a plate?

Nothing. Listing on Plateworth is completely free. We only charge a small commission when your plate sells.

How long does the auction last?

Every listing runs for exactly 48 hours. This creates focused demand and encourages serious offers from verified dealers.

Am I obligated to accept an offer?

No. You're never obligated to accept any offer. If nothing meets your expectations, you can relist after a 13-day cooling period.

How do I get paid?

Funds are held in escrow during the transfer process. Once the DVLA transfer is confirmed, payment is released to your account. Most sellers receive funds within 5-7 business days.

How are dealers verified?

Every dealer on Plateworth goes through a verification process including business registration checks, trading history review, and identity verification.

Can I relist if my plate doesn't sell?

Yes. After a 13-day cooling-off period, you can relist your plate. This protects market value and prevents over-exposure.

Email us

We reply within 24 hours.

support@plateworth.com

Live chat

Mon-Fri, 9am-5pm GMT.